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Blocked Study.com Proctoring app

 
Shamirk Mella
Blocked Study.com Proctoring app
by Shamirk Mella - Tuesday, 21 December 2021, 8:07 AM
 

Has anyone had the proctoring application that Study.com uses for the Final blocked by the new IT security ( ThreatLocker) on the company Laptop? I can't take the Final due to this. Has anyone had any luck with IT getting it resolved? I am still waiting to hear back from IT.  

Kathleen Winterstein
Re: Blocked Study.com Proctoring app
by Kathleen Winterstein - Tuesday, 28 December 2021, 11:44 AM
 

Hi Shamirk,

Have you heard back from IT? This would be the only way to bypass the system.  Also, you must not be connected to a JetBlue network when taking exams - you can be on wifi, but not docked or connected directly into the JetBlue system.

Shamirk Mella
Re: Blocked Study.com Proctoring app
by Shamirk Mella - Wednesday, 29 December 2021, 7:25 AM
 

Hi Kathleen, 

Yes, I was able to get a hold of someone from IT and they removed the block they had on it. I took an exam on the 24th and no longer had any issues.

 Thanks for following up.

-Sham