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concerned

 
Lauren Hammer
concerned
by Lauren Hammer - Thursday, 11 May 2017, 8:08 AM
 

5 of the courses that i have previously completed and passed are now showing failed in my degree plan.  I was also told I have gotten my AA and now its showing that I have not and need more credit.  Also all of the classes are still showing passed on Study.com. I am very upset by this. Will someone get me so help ASAP.

Nicole Lembo
Re: concerned
by Nicole Lembo - Friday, 12 May 2017, 12:01 PM
 

Hi Lauren,

Thank you for posting this! During some back end development yesterday, a bug was inadvertently created in the degree plan logic. Our development team is aware of the issue and s working as quickly as they can to fix it. In the meantime, we have posted a message on myDegree so other scholars know what is happening.

Don't worry, all of your credits and your progress are still in the system! You are still on our graduation list as well (congratulations!), and you will see your degree plan return to normal as soon as the bug is addressed.

We apologize for the inconvenience, and please know that the team is doing everything possible to fix the issue so your degree plan looks exactly like it should.

Thanks again for bringing this up!